Thanks for joining the little community that is COOK Friends & Family. Being a member gives you access to lots of perks at your local shop, like special events and extra savings.
Make sure you’re signed up for our emails so you don’t miss out on the latest offers and events. And remember to scan your card at the till every time you shop to automatically enter our monthly prize draw, where five people will win a £100 COOK gift card.
Just ask at your local COOK shop – they’ll give you a card to keep in your purse or wallet to scan when you shop.
Does it cost anything to become a member?
No, it’s completely free.
What if I forget my card?
No problem, just tell us your name and postcode and we’ll search for your account.
What if I lose my card?
We can issue you with a new card at any time, just ask next time you’re at the shop.
Do I need to sign up for email to become a member?
No, but many of the rewards are shared via email (like the 10% welcome offer and birthday treats), so you’ll need to sign up to enjoy the full benefits of membership.
Can I sign up online?
No, it’s for those shopping in person. Online customers get a selection of different offers, but these are not linked to Friends & Family or any other members club.